As a Team Leader, Anisa plays a key role in supporting the Care Team within her locality. She ensures that every team member receives the guidance, supervision, and support necessary to deliver the highest quality care. Madison is also actively involved in onboarding new team members, helping them to integrate smoothly and confidently into the team.

Anisa is responsible for conducting comprehensive risk assessments and developing detailed care plans for new clients, ensuring that their individual care needs are fully understood and addressed. She continuously monitors and reviews these needs throughout the course of care, making certain that all arrangements remain in place to provide exceptional, person-centred support.